AspenTech’s Global Customer Support Escalation Contacts
| Support Group Management |
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| North and Latin America Support Centers |
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| Steven Qi, USA | +1 281 584 1020 | Support & Training for all Products |
| David Reumuth, USA | + 1 281 584 1933 | Manufacturing & Supply Chain |
| Anjani Singh, USA | + 1 281 584 1988 | Engineering |
| Cheryl Whitaker, USA | + 1 281 584 1824 | Systems |
| Europe and Middle East Support Centers |
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| Chris Jennings, UK | +44 1189 226 405 | Support & Training for all Products |
| David Frankum, UK | +44 1189 226 441 | Engineering |
| Marc Callebaut, Belgium | +32 2 403 1773 | Manufacturing & Supply Chain |
| Asia Pacific Support Centers |
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| Joyce Chan, Singapore | +65 6395 3930 | Support & Training for all Products |
| Maki Irie, Japan | + 81 3 3262 2839 | Engineering |
| CheeHoe Sam, Singapore | +65 6395 3923 | Manufacturing & Supply Chain |
| Other Contacts |
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| Desmond Jacas, USA | +1 781-221-4352 | Web Support Site Customer Care Software Maintenance and Support Contracts (SMS) University Program |
| Michele Triponey, USA | +1 301 944 2510 | Executive Management |