AspenTech’s Global Customer Support Escalation Contacts
| Support Group Management |
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| North and Latin America Support Centers |
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| David Reumuth, USA | +1 281 584 1933 | aspenONE Manufacturing & Supply Chain Product Support |
| Anjani Singh, USA | +1 281 584 1988 | aspenONE Engineering Product Support |
| Bruno Galli, USA | +1 281 584 1976 | Product Installation and Deployment Support |
| Europe and Africa Support Centers |
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| Chris Jennings, UK | +44 1189 226 405 | Support & Training for all Products |
| Damoon Nasseri, UK | +44 1189 226 523 | aspenONE Engineering Simulation Product Support |
| David Frankum, UK | +44 1189 226 441 | Installation Support & Heat Exchanger Product Support |
| Asia Pacific and Middle East Support Centers |
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| Maki Irie, Japan | +81 3 3262 2839 | aspenONE Engineering Product Support |
| CheeHoe Sam, Singapore | +65 6395 3923 | aspenONE Manufacturing & Supply Chain Product Support |
| Other Contacts |
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| Diane Asselin, USA | +1 781 221 4353 | Software Maintenance and Support Contracts (SMS) |
| Fran Royer, USA | +1 781 221 8344 | Customer Care |
| Senior Management Contacts |
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| Steven Qi, USA | +1 281 584 1020 | VP Global Customer Support Services |
| Desmond Jacas, USA | +1 781 221 4352 | VP Global Customer Training |