How to order your 7.3 Release of aspenONE V7

The 7.3 release of aspenONE V7 is available upon request starting  Monday, May 16, 2011.

To take advantage of this upgrade, you must hold a valid license for the software and a current Software Maintenance and Support (SMS) agreement. If your company controls software deployment centrally, please contact your IT department.

Only designated contacts who are authorized by your company to request AspenTech software upgrades should complete the aspenONE V7.3 Upgrade Request Form by using their AspenTech Web Support Account.  Upon verification of current license, SMS and valid credit status, AspenTech will ship the 7.3 Release DVDs to the Ship To location which was pre-determined by your company. Please review the Entitlement Criteria for Upgrades.

We will process Upgrade Requests on a first come first served basis.  Due to the expected high volume of requests for the 7.3 release of aspenONE V7, please allow up to two to three weeks for verification and processing.

For products that require a new license key the turnaround time may be lengthened due to additional license configuration information which will be requested during the fulfillment process.

If you have any questions or require additional assistance, please contact your regional AspenTech Support Center by using the Submit Incidents link on the left frame of this page.