Training Contact Information

If you are interested in attending a training class or need training information, please contact a Training Coordinator or a Customer Care Specialist for your region using the information in the table below.

You can also Chat with us. The Live Chat is available during the business hours for your local Support & Training Center.

When you contact our Support & Training Centers by telephone, please select option 7 to speak with a Training Coordinator or a Customer Care Specialist.
 
Region Business Hours
(holiday schedule)		 Phone Numbers (select option 7 in the automated menu) Email Addresses
North America 8:00 - 19:00
Eastern time
Monday - Friday		 Toll-free from U.S., Canada, Mexico: + 1 888 996 7100
From outside U.S., Canada, Mexico: + 1 781 221 5500
Mexico Support Center: +52 (55) 3600-7140
Fax: + 1-281-504-3240 		nala.training@aspentech.com
South America 9:00 - 17:00
Local time
Monday - Friday		 Brazil Support Center: + 55 11 3443 6256
Toll-free from Argentina: + 0800 333 0125
Toll-free from Brazil: + 0800 891 0291
Toll-free from Venezuela: + 0800 100 2410
Fax: + 1-281-504-3240 		nala.training@aspentech.com
Europe & Southern Africa 8:30 - 18:00
Central Europe time
Monday - Friday		 +44 (0) 1189226555
Toll-free numbers for 15 countries
in Europe and South Africa
Fax: +44 8452 802251 		emea.training@aspentech.com
Middle East & North Africa 8:30 - 18:00
Bahrain time
Sunday - Thursday		 +973 1750 2736
Fax: +44 8452 802251 		emea.training@aspentech.com
Russia 9:00 - 18:00
Moscow time
Monday - Friday		 +7 495 7821907
Fax: +44 8452 802251 		emea.training@aspentech.com
Asia and Pacific Region 9:00 - 17:00
Local time
Monday - Friday		 Australia: 1-800-203224
Hong Kong: 800-933915
India (Reliance and Bharti): 800001-6020 (Toll free)
India: +91 20 66782574 (Toll number)
Indonesia: 001-803-011-4210
Malaysia: 1-800-814135
New Zealand: 0800-443254
Singapore: 800-120-5022
Taiwan: 00801-13-7953
Thailand: 001 -800-12-066-6381
Vietnam: 120-11037
Fax: + 65-6395-3950 		apac.training@aspentech.com
China (China Net Comm):
10-800-712-2160 (Toll free)
China (All Other):
10-800-120-2160 (Toll free)
China: +86 21 519 47073 (Toll number) 		China.Training@aspentech.com
Japan: 0066-33-132920 or + 81-3-3262-1743
Fax: + 81-3-3262-1744 		Japan.Training@aspentech.com
Korea: 00798-14-800-7569 or +82-2-3779-5835, then press "7"
Fax: +82 2 3779 5850 		Korea.Training@aspentech.com