Training Course General Policies
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Course Fee The course fee includes class tuition, training materials, and refreshments. Payment Policies
For public training, customers not paying by credit card at the time of registration will need to provide a purchase order or final payment for their registration to be confirmed. For customers not paying by credit card AspenTech will send an invoice which is due immediately. Invoices must be paid by wire transfer or a company check before the class begins. AspenTech Intellectual Property All training materials provided or presented by AspenTech are the sole and exclusive intellectual property of AspenTech. Customer shall not copy these materials, record any training presentation, or disclose any such materials or presentations to any third party without AspenTech’s express written consent. Cancellation Policy AspenTech Customer Education is doing everything possible to ensure that our classes will be running smoothly and on schedule. We believe that we have taken the necessary steps to minimize any potential disruption and encourage our customers to contact us if they have any questions or concerns.
Course Changes AspenTech reserves the right to change course content or the schedule. In addition, AspenTech reserves the right to discontinue or cancel courses if minimum enrollment is not met, or when conditions beyond the company's control prevail. In the event of cancellation, you will be notified within ten working days prior to the course start date and given priority registration in the next scheduled courses. Note: AspenTech reserves the right to decline to provide training to any person or entity where such training might be deemed a prohibited export or re-export under U.S. law. |